Welcome to the Canary Blog

Explore the guest experience management process and best practices to evaluate guest ratings for your hotel and enhance the guest experience.

Discover how AI-powered hotel chatbots improve guest engagement, streamline operations, and boost direct bookings. Learn key benefits and implementation tips.

First impressions now happen before guests arrive. Automated guest messages, done right, can greatly improve guest experiences. Read this guide to learn how to do it right.

Every element of your hotel influences your brand identity. This blog covers where to begin, how to stand out and what you can do daily to increase your brand’s value.

A detailed hotel opening checklist doesn’t just align your team — it equips each department with the tools they need to operate efficiently and exceed guest expectations.

Speed up check-in and ditch the paperwork. See how digital registration cards make arrivals faster, smoother and hassle-free for your hotel staff and guests.

This detailed tutorial explores how AI communication improves guest satisfaction, increases direct bookings and slashes third-party booking fees.

As guests research, your star rating plays an important role. This guide goes over how ratings are assigned and how to boost your hotel’s ranking.

Here are some helpful ideas to start your own hotel checklists. Each one can be customized to suit the specific needs of your property, but this is an ideal starting point.

Your hotel already collects a wealth of data. Information about who’s booking, your peak times and what’s driving revenue — but how do you use it? Learn how here.

It’s clear that hoteliers are already feeling the impacts of AI technology. But how best to implement, adjust and win with AI? We detail the strategies and tactics in this article.

Crisis management is about showing leadership, care and adaptability in the face of adversity. By preparing thoroughly, you can emerge stronger. Here's how.