Credit card authorization forms can be safe if implemented and handled correctly. However many hotels still rely on outdated authorization forms, which come with a host of issues, including:
- Insecure document management. Paper credit card authorization forms are highly insecure often lead to challenging-to-resolve fraud cases due to non-compliance. And that’s particularly concerning, because chargebacks have a direct negative impact on a hotel’s bottom line, potentially eroding 2-4% of a property’s total revenue.
- Operational inefficiency: Manual forms take time to fill out and store, which often eats into valuable hours of the workday and can drag front desk staff away from helping guests at the property. And if a chargeback occurs, retrieving the information to try to deal with it can be an absolute time-suck.
- Cumbersome processes: Faxing and emailing documents back and forth is a pain and creates a poor experience for the person paying for the guest, which can have a negative effect on future business from the cardholder.
To address these challenges, consider implementing a digital credit card authorization solution like Canary’s Digital Authorizations.