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Train your front desk agents using these eleven hotel upselling scripts that help drive more sales and make guests happier.

In this blog post from Canary's hospitality veterans, we take a deep look at how to upsell hotel rooms and the benefits it brings to your property.

Canary VP of Sales Dhiraj “DJ” Singh, was recently in Vienna for IHTF 2023 and sat down with Ryan Haynes for the Travel Market Life Podcast to discuss how Canary is helping advance cybersecurity & fraud prevention in the hotel industry.

In this blog post, we will examine the most popular trends of 2023, the benefits of investing in new technologies, such as artificial intelligence, virtual reality, and the Internet of Things (IoT), and how these technologies can enhance the guest experience. 

Having a daily hotel front desk checklist as part of your standard operating procedures (SOPs) is critical to maintaining a high level of customer service so your guests have the best stay possible.

The day-to-day operations that come with running a hotel can easily become overwhelming. These 10 hospitality tips can be used by any hoteliers to help keep their head above water.

Overall, a well-written guest welcome message is an important part of the guest experience at hotels. It can help create a positive first impression, provide important information, help guests feel at home, and set expectations for their stay.

As most hoteliers can attest having gone through a global pandemic, problems arise and problems dissipate. But it’s how you deal with them that matters. Innovative ideas for hotels are keys to building resilience. 

The guest journey begins long before check-in, continues through post-stay, and, in some cases may never end.

At Canary, we mark this March 8th by showcasing some of the amazing women on our team and celebrate their thoughts, perspectives, achievements, and skills. These amazing ladies provide incredible leadership, vision and support within Canary's organization every day of the year.

Giving your staff the right tools and resources is crucial if you want to make every guest feel valued and appreciated from check-in onwards. This is why we’ve created thirteen scripts for various check-in scenarios that help your team welcome and greet hotel guests.

Understanding the current states of the hospitality industry, your markets, and your buyers are essential for hotels to succeed in 2023. To help hoteliers make crucial decisions in 2023, Canary’s team of hotel industry experts has assembled this comprehensive list of hotel statistics you need to know.