Canary Technologies’ Mobile Check-In Solution Named Best Contactless Check-In by 2026 HotelTechAwards

Published
March 31, 2026
Canary Technologies’ Mobile Check-In Solution Named Best Contactless Check-In by 2026 HotelTechAwards

Canary’s top-ranked Mobile Check-In solution delivers seamless, digital-first arrivals that reduce wait times and front desk workload.

SAN FRANCISCO, CA (March 30, 2026) — Canary Technologies, the global leader in hotel guest engagement technology, has been recognized as the Best Contactless Check-In Solution in the 2026 HotelTechAwards by HotelTechReport, a ranking determined by verified feedback from more than 25,000 hotel professionals across the globe.

This recognition highlights Canary’s Mobile Check-In as a top-performing solution for modern hotels, delivering a seamless arrival experience that reduces front desk workload, shortens wait times and meets rising guest expectations for mobile-first convenience.

Canary Earns #1 Contactless Check-In Rating

In the 2026 HotelTechAwards, Canary Technologies secured the top spot in the Contactless Check-In category, underscoring the capabilities of its Mobile Check-In solution. The platform allows guests to complete check-in steps on their own devices prior to arrival, eliminating lines and accelerating the arrival process.

Often referred to as the “Grammys of Hotel Technology,” the HotelTechAwards recognize the industry’s best platforms based on real-world hotelier reviews. Canary’s Mobile Check-In stands out for its high adoption rates and measurable impact on operational efficiency.

“We’re honored to be named the Best Contactless Check-In Solution by HotelTechReport,” said Bryan Michalis, VP of Marketing & Strategic Initiatives at Canary Technologies. “Hotels are rethinking the arrival experience, and this recognition reflects how our customers deliver faster, more personalized service while reducing front desk friction.”

What Is Contactless Check-In for Hotels?

Contactless check-in allows hotel guests to complete the arrival process digitally, without needing to stop at the front desk.

Modern contactless check-in solutions allow guests to:

     
  • Submit identification and payment details in advance
  •  
  • Sign registration forms digitally
  •  
  • Browse relevant upsells and add-ons
  •  
  • Avoid a long line at the front desk

By digitizing arrival, hotels create a smoother, more efficient guest experience while reducing operational strain on staff.

Why Canary Leads in Contactless Check-In

According to the 2026 HotelTechAwards, Canary Technologies ranked as the Best Contactless Check-In Solution for its ability to streamline arrivals while improving both guest satisfaction and staff efficiency.

Canary’s Mobile Check-In integrates directly into the guest journey so hotels can easily reduce lobby congestion and increase operational speed.

Key Features of Canary Mobile Check-In

Canary’s Mobile Check-In delivers a fully digital arrival experience designed specifically for hotel operations.

Key capabilities include:

     
  • Mobile-first check-in with no app download required
  •  
  • Secure ID verification
  •  
  • Digital registration and e-signature collection
  •  
  • Seamless integration with Dynamic Upsells and Guest Messaging
  •  
  • Automated pre-arrival communication
  •  
  • PCI-compliant payment processing

By digitizing the check-in process, hotels reduce front desk workload while creating a faster, more convenient arrival experience.

How Hotels Use Contactless Check-In

Hotels use contactless check-in to modernize and streamline the arrival experience and eliminate common operational bottlenecks.

Common use cases include:

     
  • Enabling guests to check in before arrival
  •  
  • Reducing lobby lines during peak check-in hours
  •  
  • Supporting lean front desk teams
  •  
  • Integrating upsell offers into the pre-arrival journey

With contactless check-in embedded into the guest journey, hotels offer a digital arrival experience without adding complexity for staff.

FAQ

What is the best contactless check-in solution for hotels?

The 2026 HotelTechAwards named Canary Technologies the Best Contactless Check-In Solution based on verified hotelier reviews. Canary’s Mobile Check-In is widely recognized as a leading platform for modern hotel arrivals.

What is contactless check-in for hotels?

Contactless check-in allows guests to complete the arrival process digitally using their mobile devices, eliminating the need to visit the front desk.

How does contactless check-in work in hotels?

Guests receive a secure link before arrival to complete check-in steps such as uploading ID, adding payment details and signing registration forms. Upon arrival, they can proceed directly to their room or pick up keys with minimal interaction.

Why do hotels use contactless check-in?

Hotels use contactless check-in to reduce front desk congestion, improve operational efficiency and meet guest expectations for fast, digital-first experiences.

Can contactless check-in improve guest satisfaction?

Yes. By reducing wait times and simplifying arrival, contactless check-in creates a more convenient and stress-free experience for guests.

About Canary Technologies

Canary Technologies is modernizing the hotel tech stack with its award-winning AI-powered Guest Journey Platform. Digitizing guest touchpoints from booking to checkout, Canary’s cutting-edge solutions simplify hotel operations, increase revenue, and elevate the guest experience. Enabling these innovations is Canary AI, the most advanced artificial intelligence model built specifically for hotels.

Trusted by over 20,000 hotels in 100+ countries, Canary powers hospitality at the world’s most renowned brands, including Marriott International, Four Seasons, Choice Hotels, Wyndham Hotels & Resorts, BWH Hotels, and Intercontinental Hotel Group. Recognized as the #1 Guest Experience Platform by HotelTechReport for multiple years, Canary has earned recognition from Deloitte, Business Insider, Fast Company, the American Hospitality and Lodging Association, TravelTech Breakthrough, Hotel Visionary Awards and more.

For more information, visit www.canarytechnologies.com.

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