NDM Hospitality Selects Canary Technologies as its Guest Management System

Family-owned leader in hospitality turns to Canary to streamline operations and elevate guest experiences.

SAN FRANCISCO, CA (April 9, 2026) — Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that NDM Hospitality has selected Canary’s Guest Management System to support its growing portfolio and deliver frictionless service to modern travelers.

Established in 2011, NDM Hospitality is a family-owned company at the intersection of travel, real estate, dining, and entertainment. Managing a dynamic portfolio, the company is recognized for its innovation, high standards and ability to anticipate evolving guest expectations across branded and independent properties. With a focus on creating unforgettable, family-centered experiences, NDM continues to expand its impact across hospitality and beyond.

“NDM Hospitality has consistently been ahead of the curve in creating unforgettable guest experiences,” said DJ Singh, VP of Global Sales at Canary Technologies. “With Canary, they can streamline operations, automate guest communication and secure every transaction — delivering the modern service today’s travelers expect while empowering staff to focus on what matters most.”

With Canary, NDM Hospitality is modernizing the guest journey from check-in to checkout. Canary’s Guest Management System streamlines operations and enables real-time communication in over 100 languages through AI-powered messaging. It also secures transactions to protect guest data and reduce fraud, while surfacing relevant upsell offers that drive revenue, elevating the experience for both guests and staff.

“Everything we do at NDM is designed to create lasting memories for our guests,” said Nicholas Falcone, CEO of NDM Hospitality. “Canary allows us to deliver on that mission while modernizing how we operate and engage with travelers across our portfolio.”

About Canary Technologies

Canary Technologies is modernizing the hotel tech stack with its award-winning AI-powered Guest Management Platform. Digitizing guest touchpoints from booking to checkout, Canary’s cutting-edge solutions simplify hotel operations, increase revenue, and elevate the guest experience. Enabling these innovations is Canary AI, the most advanced artificial intelligence model built specifically for hotels.

Trusted by over 20,000 hotels in 100+ countries, Canary powers hospitality at the world’s most renowned brands, including Marriott International, Four Seasons, Choice Hotels, Wyndham Hotels & Resorts, BWH Hotels, and Intercontinental Hotel Group. Recognized as the #1 Guest Experience Platform by HotelTechReport for multiple years, Canary has earned accolades such as Fast Company’s Most Innovative Companies in 2023, the 2024 Deloitte Fast 500, and Business Insider’s 2025 list of Companies Most Likely to Become a Tech Unicorn.

For more information, visit www.canarytechnologies.com.

About NDM Hospitality

NDM Hospitality Services, LLC is an innovator across the travel, real estate, entertainment, software and dining industries. Through its family real estate business and developer network, the company creates and operates vacation and experiential real estate concepts, enhancing asset value by integrating hospitality, technology, dining and entertainment into residential and mixed-use projects. NDM Hospitality is guided by a people-focused approach and a commitment to quality, service, cleanliness and innovation across every venture. Founded by brothers Nicholas, Daniel and Matthew Falcone, the company continues to expand its platform and reach, including into international markets.