Spanish hotel group modernizes communication, arrivals and in-stay experiences through AI-powered technology.
SAN FRANCISCO, CA (December 18, 2025) — Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that deLuna Hotels has selected Canary’s AI-powered solutions to digitize the guest journey and enhance service across its portfolio of hotels and exclusive apartments.
Family-owned and operated for more than 25 years, deLuna Hotels is known for delivering personalized, unique service through their deLuna Experience Program. By choosing Canary’s Guest Management Platform and Canary’s omnichannel AI communication suite, the group is strengthening its commitment to high-quality experiences while engaging with guests more efficiently.
“With Canary, deLuna Hotels is transforming the guest journey through AI-driven communication and mobile-first workflows,” said Manuel de la Torre, Head of Sales, EMEA at Canary Technologies. “Their teams can now respond to guests instantly, streamline operations and offer personalized experiences that strengthen guest satisfaction at scale.”
By implementing Canary’s AI Voice, Webchat and Guest Messaging, deLuna Hotels can communicate with guests in real time, providing faster responses with auto-translation into 100+ languages. Mobile Check-In and Smart Checkout simplify arrivals and departures, while Dynamic Upsells and Digital Compendium deliver relevant offers and on-property information at the right moment.
“At deLuna Hotels, our goal is to deliver thoughtful hospitality that feels personal and effortless,” said Javier TausÍa, CEO of deLuna Hotels and President of Alianza Hotelera. “Canary equips our teams with intuitive technology that supports our commitment to service and enhances every part of the guest experience.”
About Canary Technologies
Canary Technologies is modernizing the hotel tech stack with its award-winning AI-powered Guest Management Platform. Digitizing guest touchpoints from booking to checkout, Canary’s cutting-edge solutions simplify hotel operations, increase revenue, and elevate the guest experience. Enabling these innovations is Canary AI, the most advanced artificial intelligence model built specifically for hotels.
Trusted by over 20,000 hotels in 100+ countries, Canary powers hospitality at the world’s most renowned brands, including Marriott International, Four Seasons, Choice Hotels, Wyndham Hotels & Resorts, BWH Hotels, and Intercontinental Hotel Group. Recognized as the #1 Guest Experience Platform by HotelTechReport for multiple years, Canary has earned accolades such as Fast Company’s Most Innovative Companies in 2023, the 2024 Deloitte Fast 500, and Business Insider’s 2025 list of Companies Most Likely to Become a Tech Unicorn.
For more information, visit www.canarytechnologies.com.
About deLuna Hotels
deLuna Hotels is a family-owned Spanish hotel group with over 25 years of experience delivering guest-focused hospitality. Known for warm service and high operational standards, the group manages a collection of hotels designed to offer comfort, quality and memorable stays. Learn more at www.delunahotels.com.
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