Heimat-Liebe-Hotels Chooses Canary Technologies to Provide a Streamlined, Mobile-First Guest Experience

German hotel group offers digital solutions to increase guest engagement and provide seamless service throughout their portfolio.

SAN FRANCISCO, CA (March 2, 2026) — Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that Heimat-Liebe-Hotels is bringing digital-first guest engagement to its portfolio for better service and more efficient operations.

With Canary, Heimat-Liebe-Hotels is digitizing key touchpoints across the guest journey with Mobile Check-In, AI Guest Messaging, Dynamic Upsells and Digital Compendium. These tools help Heimat-Liebe-Hotels’ global travelers stay connected to everything their hotel has to offer.

Heimat-Liebe-Hotels is a German hospitality group known for its regional identity, authenticity and heartfelt service. With a strong focus on creating meaningful stays rooted in local culture, the group brings together distinctive hotels that reflect a deep sense of place while delivering modern comfort and thoughtful hospitality.

“Heimat-Liebe-Hotels is embracing technology that supports both their guests and their teams,” said Manuel de la Torre, Head of Sales, EMEA at Canary Technologies. “With Canary, they’re creating smoother arrivals, clearer communication and more responsive service — all while preserving the warmth and character that define their hotels.”

With Canary, Heimat-Liebe-Hotels is simplifying every part of the guest journey, both for travelers and hotel teams. By simplifying arrivals, supporting real-time communication and streamlining access to hotel information, Canary’s solution lets the hotel deliver on the modern, mobile-first service guests expect.

“At Heimat-Liebe-Hotels, our goal is to make every guest feel genuinely welcome while continuously improving how we operate,” said Eugen Benz, Head of Processes & Quality at Heimat-Liebe-Hotels. “Canary helps us streamline essential processes and communicate more effectively with our guests. We quickly saw a financial ROI, and the time savings has freed our staff to focus more on in-person connections.”

About Canary Technologies

Canary Technologies is modernizing the hotel tech stack with its award-winning AI-powered Guest Management Platform. Digitizing guest touchpoints from booking to checkout, Canary’s cutting-edge solutions simplify hotel operations, increase revenue, and elevate the guest experience. Enabling these innovations is Canary AI, the most advanced artificial intelligence model built specifically for hotels.

Trusted by over 20,000 hotels in 100+ countries, Canary powers hospitality at the world’s most renowned brands, including Marriott International, Four Seasons, Choice Hotels, Wyndham Hotels & Resorts, BWH Hotels, and InterContinental Hotel Group. Recognized as the #1 Guest Experience Platform by HotelTechReport for multiple years, Canary has earned recognition from Deloitte, Business Insider, Fast Company, the American Hospitality and Lodging Association, TravelTech Breakthrough, Hotel Visionary Awards and more.

For more information, visit www.canarytechnologies.com.

About Heimat-Liebe-Hotels

Heimat-Liebe-Hotels is a German hotel group dedicated to creating authentic stays rooted in regional culture, character, and heartfelt hospitality. With properties located across Germany, the group combines a strong sense of place with modern comfort and thoughtful service, offering guests experiences that feel personal, welcoming, and distinctly local. Learn more at www.heimatliebehotels.de/.

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